BellPorter
 

About the Job...

A Bell Porter in Yellowstone has direct contact with guests and provides several services, including the transportation of luggage to and from rooms, providing information about the location and providing shuttle service if neccessary.

Bell Porters wear uniforms provided by the company. Employees must provide black leather, close-toed shoes.

REPORTING RELATIONSHIPS:

Reports directly to the Bell Captain.

RESPONSIBILITIES:

• To perform all job duties toward the goal of ensuring the best possible guest service.
• Greet guests and tour directors in a friendly manner,and to provide luggage service and accurate information to all.
• Become familiar with and perform emergency fire evacuation and safety procedures.
• Assist in maintaining the cleanliness of public areas.
• Assist other departments including housekeeping, as needed.
• potential of working six days/week during
• times of short staffing).
• Provide shuttle service to guests as needed.
• Maintain a professional appearance at all times.
• Perform other duties as assigned.

SKILLS AND KNOWLEDGE:

• Must be a people person who thrives on public contact Knowledge of the assigned lodging facility and area Knowledge of Yellowstone Park, services and attractions.

PHYSICAL REQUIREMENTS:

• Frequent lifting, carrying, pushing, and/or pulling guest luggage up to 100 lbs. and/or up to 500 lbs. on wheeled carts, for up to 6 hours per shift.
• Extensive stretching, bending, kneeling, walking, climbing up and down stairs.
• Could total up to 8 hours per shift.
• Standing for up to 8 hours per shift.
• Working in various weather conditions.
• Working with required chemicals.

AUTHORITIES:

To take necessary steps to ensure excellent guest service.
To report and/or respond immediately to any unsafe condition.
 

Application

Xanterra Parks & Resorts (Authorized Concessioner of the National Park Service) is an equal opportunity employer and does not discriminate against any individual in any phase of employment on the basis of race, color, creed, religion, sexual orientation, national origin, ancestry, veteran status, age, disability or any other legally protected status under applicable law. AA/EOE M/F/D/V