Camper Services Attendant

REPORTING RELATIONSHIP:

Report to the Camper Services Manager, Campground Manager and/or Camper Services Lead.

RESPONSIBILITIES:

• The Camper Services Attendants are responsible for maintaining a clean and sanitary shower and laundry facility for the benefit of Park guests, under the direction of the Camper Service Manager/Lead. Responsibilities include:
• Provide professional and courteous service and basic area information to Yellowstone guests.
• Perform cashier duties at the facility.
• Maintain a proper bank, provide accurate handling of monies and prepare accurate remits.
• Promote park activities.
• Cleaning, maintaining, disinfecting and stocking the entire facility, including public showers, laundry and restrooms.
• Groundskeeping, litter control, emptying and maintaining trashcans and recycling areas.
• Maintain an awareness of needed supplies and maintenance problems.
• Wash, dry and fold towels, washcloths, and mats.
• Sweeping and/or vacuuming.
• General dusting when and where necessary.
• Handling and stocking ice and wood as needed.
• Understand and adhere to Lodging Department and Company policies and procedures.
• Maintain daily communication shift logs.
• Assure a safe and enjoyable work environment for guests and employees.
• Promote and educate guests on environmental and recycling policies and procedures.
• Establish and maintain positive working relationships with coworkers.
• Maintain a good working relationship with National Park Service personnel.
• Assist other departments as needed.
• Perform other duties as assigned.

SKILLS AND KNOWLEDGE:

• Human relations skills – must be a people person who thrives on public contact.
• Communication skills.
• Sales skills.
• Basic cashiering/cash handling ability.
• Ability to learn technical aspects of the POS (Point of Sale) Computer Register System.
• Ability to learn quickly and follow instructions accurately.
• Ability to work with minimal supervision.
• Ability to work thoroughly and quickly while under pressure.
• Ability to prioritize tasks.
• Knowledge of cleaning and sanitizing chemicals, their usage and chemical safety.
• Knowledge of Yellowstone facilities, activities, features and area services.
• Knowledge of Company policies and procedures.
• Must be flexible and open to changes in procedures.

PHYSICAL REQUIREMENTS:

• Lifting up to 40 lbs.
• Moving boxes of firewood and bags of ice outward and above the shoulder for extended periods to a maximum height of 5’6”. Could total up to 2 hours a day.
• Walking, bending, lifting and scrubbing. Could total up to 8 hours per shift.

AUTHORITIES:

• To take necessary steps to ensure excellent guest service.
• To respond immediately to any unsafe condition.

Application