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Camper Services Attendant

About the Job...

A Camper Services Attendant in Yellowstone is primarily responsible for maintaining a clean and sanitary shower and laundry facility for guests, and to assist in providing guests with necessary information.

Camper Services Attendants wear uniforms shirts and jackets provided by the company. Employees must provide other uniform pieces as described in Campground Department hiring material. Employees must provide close toed, no skid, all-weather shoes.

REPORTING RELATIONSHIPS:

Reports directly to the Camper Services Manager/Lead.

RESPONSIBILITIES:

  • Provde courteous service and basic area information to Yellowstone guests.
  • Perform cashier duties at the facility.
  • Maintain a proper bank, provide accurate handling of monies and prepare accurate remits.
  • Cleaning, maintaining, disinfecting and stocking the entire facility, including public showers, laundry and restrooms.
  • Sweeping and/or vacuuming.
  • Groundskeeping, litter control, emptying and maintaining trashcans and recycling areas.
  • Wash, dry and fold towels, washcloths, and mats.
  • General dusting when and where necessary.
  • Handling and stocking ice as needed.
  • Promote and educate guests on environmental and recycling policies and procedures.
  • Maintain daily communication shift logs.
  • Understand and adhere to Department and Company policies and procedures.
  • Establish and maintain positive working relationships with coworkers.
  • Maintain a good working relationship with National Park Service personnel.
  • Assist other departments as needed.
  • Other duties as assigned.

SKILLS AND KNOWLEDGE:

  • Human relation skills - must be a people person who thrives on public contact.
  • Communication skills.
  • Basic cashiering ability.
  • Ability to work with minimal supervision.
  • Ability to learn quickly and follow instructions accurately.
  • Ability to prioritize tasks.
  • Knowledge of Yellowstone facilities, activities, features and services.
  • Knowledge of Company policies and procedures.
  • Knowledge of cleaning and sanitizing chemicals, their usage and chemical safety.
  • Must be flexible and open to changes in procedures.

PHYSICAL REQUIREMENTS:

  • Occasionally lifting up to 40 lbs.
  • Moving boxes of firewood (10-15 lbs) and bags of ice (7-12 lbs) outward and above the shoulder for extended periods to a maximum height of 5'6". Could total up to 2 hours a day.
  • Walking, bending and lifting, shoveling and scrubbing. Could total up to 8 hours per shift.
  • Working with required chemicals.

AUTHORITIES:

To take necessary steps to ensure excellent guest service.
To report and/or respond immediately to any unsafe condition.

Application

Xanterra Parks & Resorts (Authorized Concessioner of the National Park Service) is an equal opportunity employer and does not discriminate against any individual in any phase of employment on the basis of race, color, creed, religion, sexual orientation, national origin, ancestry, veteran status, age, disability or any other legally protected status under applicable law. AA/EOE M/F/D/V


 

 





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