EMPLOYEE DINING ROOM CREW

About the Job:

Employee Dining Room Crew serve their fellow employees in employee dining rooms. The Employee Dining Room (EDR) team is directly responsible for making sure that the staff on location is served good, fresh food with courtesy and a smile. EDR Crew stock and prepare food service areas, stock clean dinner ware and remove it when dirty. The staff does not generally prepare or cook hot dishes, but may be called upon to help occasionally.

EDR Crew wear uniforms provided by the company. Employees must bring their own leather, closed-toe, non-skid shoes.

REPORTING RELATIONSHIPS:

Reports directly to EDR Manager or EDR Lead on duty.

RESPONSIBILITIES:

• Provide excellent guest service in an efficient manner.
• Responsible for prep, set-up, service, clean up, and restocking of employee food service areas.
• Adhere to all sanitation requirements including prduct rotation, temperature maintenance, storage procedures, cooking requirements, and handling techniques.
• Maintain appearance and uniform standards.
• Maintain cleanliness of all Employee dining and service areas. Ensure work area is orderly and properly stocked.
• Complete assigned duties within each shift.
• Develop and maintain positive communication and teamwork with all co-workers and supervisors.
• Conducts themselves in a professional manner with the awareness that most actions and communications are within guest view. Ensure a congenial atmosphere for all.
• Ensure all employees present their Employee ID cards prior to eating in the EDR.
• Follow Company and departmental environmental practices to minimize wasted energy and resources.
• Follow Company and departmental safety practices to minimize risk to self and others.
• Follow Company and departmental policies and procedures.

SKILLS AND KNOWLEDGE:

• Ability to organize and prioritize under pressure while presenting a calm and pleasant demeanor.
• Ability to effectively communicate with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements.
• Knowledge of basic sanitation and kitchen equipment skills.

PHYSICAL REQUIREMENTS:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time.
• Must be able to lift and carry a minimum of 50 pounds.
• Bending and kneeling, stretching and reaching for extended periods of time.
• Working with required chemicals.

AUTHORITIES:

• Varies by location.
• To respond immediately and professionally to guest service issues and report the situation to the EDR Manager or Restaurant Chef on duty.

Application

Xanterra Parks & Resorts (Authorized Concessioner of the National Park Service) is an equal opportunity employer and does not discriminate against any individual in any phase of employment on the basis of race, color, creed, religion, sexual orientation, national origin, ancestry, veteran status, age, disability or any other legally protected status under applicable law. AA/EOE M/F/D/V