Office Assistant

About the Job...

The Housekeeping Office Assistant in Yellowstone is responsible for coordinating the daily happenings in the Housekeeping Department on location. Duties include generating reports, completing payroll, maintaining repair and tip logs, and light cleaning in the office.

Housekeeping Office Assistants wear uniforms provided by the company. Employees must provide leather, close-toed shoes.

REPORTING RELATIONSHIPS:

Reports directly to the Housekeeping Manager/Assistant Housekeeping Manager.

RESPONSIBILITIES:

• Oversee all uniform transactions at location including uniform changes due to position change
• termination or uniform damage.
• Accounting of all clothes and money received from complimentary and paid dry cleaning services, as trained.
• Accurate record keeping of the following forms: Housekeeping Shipping Report, Uniform Release
• Form, Payroll Deduction Form, Uniform Return Notice, Uniform Shipping Notice,
• Dry Cleaning Ticket and the Dry Cleaning Log, Daily Linen Count Sheets,
• Weekly Supply Inventories.
• Record daily payroll accurately from Kronos and transfer to the Housekeeping Hours/Payroll Report.
• Prepare weekly payroll report of money and hours.
• Accurately record tour gratuities in Kronos.
• Record information on Lost and Found articles and secure/deliver items to the appropriate area.
• Accurately prepare tags, reports, logs and items for courier pick-up on a daily basis.
• Distribute tips and promptly and accurately.
• Enter inspected rooms on the computer promptly when Team Leaders are unable to do so.
• Clean the Housekeeping Office(s) daily.
• Answer the Housekeeping telephone(s) and take messages from callers, as assigned.
• Provide acccurate room status information for the staff throughout the day. Immediately clarify all discrepancies.
• Maintain the weekly Vacuum/Floor Machine Inventory/Repair Log accurately and promptly.
• Record, log, send and follow-up with all maintenance requests from the Housekeeping Manager,
• Assistant Housekeeping Manager and the Team Leaders.
• Keep an accurate daily staff count and send to Support when asked.
• Keep an accurate file of records of the "who Worked Where" lists.
• Completion of other duties as assigned, which may include: cleaning rooms, stocking carts,
• unloading linen from bins.
• Keep accurate daily Room Attendant Premium and Tour Tip records.

SKILLS AND KNOWLEDGE:

• Telephone etiquette skills.
• Organizational skills.
• Basic computer knowledge.
• Capable of self-supervision.
• Ability to follow directions accurately.
• Knowledge of departmental and Company policies and procedures.

PHYSICAL REQUIREMENTS:

• Lifting/carrying up to 50 lbs. sporadically throughout the day.
• Able to make up to 10 or 16 beds a day on occasion.
• Standing for long periods of time up to 6 hours on occasion.
• Bending, kneeling, stretching, and reaching up to 6 hours a day.
• Pushing a hotel cart or cabin cart up to 75-100 lbs. up to 6 hours on occasion.
• Working with required chemicals from 30 minutes to 6 hours a day.
• Sitting and typing at a computer for extended periods of time up to 7 hours.

AUTHORITIES:

To take necessary steps to ensure excellent guest service.
To respond immediately to any unsafe condition.
 

Application
   
Xanterra Parks & Resorts (Authorized Concessioner of the National Park Service) is an equal opportunity employer and does not discriminate against any individual in any phase of employment on the basis of race, color, creed, religion, sexual orientation, national origin, ancestry, veteran status, age, disability or any other legally protected status under applicable law. AA/EOE M/F/D/V