Your Work Week
- We typically work 32 to 48 hours per week, and the number of hours vary based on staffing needs and business levels. We are not able to guarantee hours.
- We work different shifts during the week. Scheduled shifts include morning, evening or, in some cases, split-shifts. There are a few overnight shifts available for you night-owls!
Uniforms and Appearance
- Most positions require wearing a uniform, and we will provide all the required pieces. Most often, we will ask you to bring the proper shoes and belt to go with them. A few jobs have a “business casual” dress code. More information about what you need to bring with you to wear while on duty will be provided during the hiring process.
- How you look is part of the impression we give our guests, and we have appearance standards that trend much like the rest of the hospitality industry. Those standards include:
- Neat, well groomed hair.
- No extreme tattoos visible in guest-contact situations.
- No body piercings in any visible body part while on duty, with the exception of earrings in the ear lobe.
- One or two earrings in each earlobe while on duty, depending on your department. Clean and wrinkle-free uniform each worn for each duty shift.
- More information about the appearance standards for your job position will be provided during the hiring process.
Drug-Free Workplace and Alcohol Policy
A productive, safe work environment leaves no room for alcohol at work or the use of illegal drugs at any time. Employees are subject to pre-employment, random, periodic and/or reasonable cause alcohol and drug testing. Monthly random drug tests throughout the park are a fact of life.
Our jobs and homes are on federal land, and any offense of the “zero-tolerance” drug policy will be handled under federal jurisdiction. Convictions are felonies, and jail-time served (and it is served…) is without early-release or parole. Don’t do it here.
Underage drinking, including ANYONE under 21 years old, is NEVER tolerated. If you are under age 21 and found with alcohol, you will face legal and company action. If you are over 21 and provide alcohol to an underage individual, you will face the same consequences. Don’t do that here either.
Positive Letter of Recommendation is required
If you are a new employee, or have not been employed by Xanterra in Yellowstone within the last seven (7) years. If you have been an employee within the last seven (7) years, we do not need a letter from you.
• You can not check-in for employment without a letter of recommendation!
• We prefer a letter of recommendation from a former employer. You must have worked for that employer at least two months in the last seven years. If you haven't worked in the last seven years, you may submit a personal letter of recommendation.
• Your employer's letter of recommendation must meet the following:
- Contain your complete name, job position and the dates you were employed, whether or not they would rehire you, quality of work, cooperation with others, safety habits, attendance record and why you left.
- Be written on company letterhead.
- Contain the person's name who wrote the letter with a phone number, address and e-mail address,
• If available, your personal letter of recommendation must meet the following:
- This person must not be related, and must have known you for at least one year.
- Must include their complete name, the relationship to the applicant, approximate length of time they have known the applicant, would they hire the applicant, general remarks on character, ability to get along with others, honesty and integrity.
- Contain the person's name who wrote the letter with phone number, address and e-mail address, if available.
Email: info@yellowstonejobs.com
Fax: 307-344-5441
Mail: PO Box 165 Yellowstone National Park, WY 82190
View two sample letters of recommendation.
If you come to Yellowstone on your day of arrival, and we do not have a letter of reference at the time of check-in, you will not be employed and will not be able to use any Xanterra housing or employee cafeteria facilities. Please consider this policy before you travel to Yellowstone.
Background Checks
The comfort and safety of our staff and guests is a priority! A background check is a condition of your employment and will be done on every employee upon arrival in Yellowstone. Individuals with outstanding wants, warrants and some felony convictions will not be employed. Be sure to answer the felony question on your employment application. We cannot process your application without an answer.
Your Paycheck!
Starting wage for most entry level positions is $7.75 per hour.
Paychecks are issued on a bi-weekly (every two weeks) basis.
Cost of food, or "Board", is based on hours worked, but not to exceed $151.00 (plus taxes) in a two- week period. That includes three meals per day – all you can eat! There are no cooking facilities, so this is a mandatory deduction.
Cost for your Room is based on hours worked, but is not to exceed $42.00 (plus taxes) in a two-week period. Dormitory-style rooms. You may have 1 or 2 roommates and laundry facilities are free. There is a manager on site and 24 hour security.
Room & Board includes your room, utilities, uniforms, laundry facilities and three meals per day, plus snacks and beverages. There is no option to pay less for any provision that you don’t use.
For employees who have arranged with their hiring department to bring their own Recreational Vehicle to live in, there will be a site rental deduction from each paycheck.
Site rental varies from $117.00 to $127.00 per pay period (two weeks). Most sites require separate billing for utilities and exact deductions will be provided in your employment agreement packet. Laundry facilities will be available in your village. Meals are not provided.
For more information about bringing your RV to Yellowstone… just click the RV Living link and get what you need to know!
The Nearest Bank...
There is a credit union in the park at Mammoth Hot Springs. Full-service banks are located in Gardiner, MT and West Yellowstone, MT. You may want to consider banking by mail with your home town bank or opt for direct deposit. Money orders can be purchased at any post office. There are ATMs available at each of the larger locations.
We Scan In to Clock In... Biometrics!
Xanterra uses newer timekeeping technology that includes scanning the finger to clock in and out. This system DOES NOT record fingerprints! Click Here to learn more about the system and see a visual example of how it works.
Family and Medical Leave Act
Did you know that the Department of Labor has changed the rules regarding the Family and Medical Leave Act? Click on this link to see the official publication.
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