Security Personnel

About the Job...

Security Personnel patrol buildings and grounds to observe and identify potential security and safety risks or undesirable conditions such as fires, theft and vandalism.

REPORTING RELATIONSHIP:

Security guards report directly to the security lead and location manager(s).

RESPONSIBILITIES:

• Patrol assigned buildings and grounds to observe and identify potential safety/security risks.
• Respond to all intrusion and fire alarms and assist in implementing Emergency Response Organization (ERO) procedures within assigned location.
• Respond to medical emergencies and provide care within scope of training.
• Observe, report, and document any violations of policies, rules, regulations, and laws governing the location.
• Perform public safety and protective functions in a courteous and professional manner.
• Project a positive, customer service oriented demeanor when interacting with employees/visitors.
• Perform pre-opening and monthly safety inspections of all buildings.
• Perform monthly fire extinguisher inspections.
• Perform various duties related to ensuring a safe environment for guests and employees (e.g. shoveling snowy walkways, spreading sand on walkways).
• Teach MAST (mid-season arrival safety training) to employees arriving mid-season.
• Adhere to all company policies and procedures as well as standards of conduct, ethics, attendance, punctuality and appearance.
• Any other duties as assigned by location manager, safety and security support manager or their designee.

SKILLS, KNOWLEDGE AND CRITERIA:

• Be at least 21 years of age.
• Have a valid driver’s license and a good driving record.
• Must pass a DOT physical and obtain a medical examiner’s certificate prior to the agreed upon employment start date.
• Have basic computer skills to include familiarity with Microsoft Word and Outlook.
• Have or be able to obtain CPR, first aid, and AED certification through the American Heart Association. (Training available through Xanterra Parks & Resorts)
• Must not have been convicted, or pled guilty or no contest to: a felony in any jurisdiction; a misdemeanor involving moral turpitude, acts of dishonesty or acts against government authority, including the use and/or possession of a controlled substance within seven years; any crime in any jurisdiction involving sale, delivery, or manufacture of a controlled substance.
• Successfully pass a background check as well as a pre-employment drug test.
• Have strong written and verbal communication skills.
• Demonstrate maturity, a professional demeanor, good judgment, diplomacy, objectivity, and sound conflict/crisis intervention and problem-solving skills for managing employee or guest complaints.
• Be able to effectively perform duties in highly stressful or crisis situations and work under pressure without the loss of composure.
• Requires the ability to communicate professionally and effectively with a diverse population of employees and guests.
• Be able to quickly learn the layout of the assigned location, established policies and procedures, and location specific duties.

PHYSICAL REQUIREMENTS:

• Must be able to work a variety of shifts: day, evening, and overnight. Most security shifts start after 8 p.m.
• Must be able to work continuously up to twelve hours.
• Must be able to work a rotating schedule.
• Requires frequent standing and walking up to twelve hours.
• Requires occasional climbing, sitting, stooping, bending, and/or kneeling. Could total up to two hours per shift.
• Must be able to respond in a safe and prompt manner to fire alarms, typically responding and investigating within three minutes. This may require jogging long distances as well as climbing multiple flights of stairs while carrying a 10-20 pound fire extinguisher.
• Must be able to carry a backpack, weighing no more than 20 pounds, for the entire length of the shift, up to 12 hours.
• Must be able to lift/carry up to 25 pounds on a frequent basis.
• Must be able to lift up to 75 pounds infrequently (e.g. assist emergency medical personnel with loading/unloading patients into and out of ambulances).

Application

Xanterra Parks & Resorts (Authorized Concessioner of the National Park Service) is an equal opportunity employer and does not discriminate against any individual in any phase of employment on the basis of race, color, creed, religion, sexual orientation, national origin, ancestry, veteran status, age, disability or any other legally protected status under applicable law. AA/EOE M/F/D/V